Shipping and Delivery

New Zealand

Rates

Shipping is free within NZ for all orders over $80.

For orders under $80 shipping charges are between $3.50 and $5.50 (depending on weight and size of your purchase) for shipping and delivery within New Zealand (excluding rural delivery).   

We send all orders using a 'track and trace' service, non-signature required.  If you require a 'signature required' delivery, please let us know.

To urban South Island areas, we aim for an overnight delivery.  However, rural deliveries and North Island deliveries will take a couple of days longer.  We recommend that generally you allow around three working days for delivery, plus an extra few days at peak times and after public holidays.

If your package does not arrive when expected, please contact us for the tracking number so you can speak to the courier company, or we can track it for you.

Rural Delivery

Unfortunately, we need to pass the rural delivery surcharge on to our rural delivery customers.  Rural delivery rates are between $8.00 and $10.50 depending on weight and size.  

To Australia

We ship to Australia at rates based on weight, starting from NZ$10.  For example, one pair of squeaky boots costs NZ$15 in postage. Unfortunately we can't offer a track and trace service for shipping to Australia.  

Other International Destinations

For shipping to other international destinations, please email us at hello@toddle.co.nz and we will arrange a shipping quote for you.

Pick Ups

We welcome pick-ups from our premises in Waiwera South, New Zealand.  Please contact us at hello@toddle.co.nz to arrange a suitable time.